Perfect Call Healthcare, offers person centered care at the highest standard and professionalism – Our clients are first.
From our rigorous training and observation, to our recruitment and selection process, PCC encapsulates the best interest of each client. All our employees are healthcare professionals who are well trained and equipped to undertake multiple tasks and to deliver outstanding services at all times.
Our services are flexible and can be adapted to your changing needs and priorities. We appreciate the unique qualities of each service user, and therefore view our clients as individuals. We are here to listen, and we welcome any feedback you may have. Our aim is to respect your rights, values and differences, whilst at the same time thriving to deliver a high quality service at your convenience.
Our care team has significant experience supporting vulnerable adults with complex care needs, which includes: Alzheimer’s dementia, Parkinson’s and Multiple Sclerosis. The empathy and sensitivity of our care team extends a naturally to supporting both clients and their families throughout the length and final chapter of their loved ones lives. We endeavour to work in close liaison with local hospices, NHS continuing Care, GP’s, Marie Curie and other Health Care professionals to ensure the client’s best interests and wishes are appropriately met as much as is possible.
Complex Care
We recognise that living with a long-term condition or illness can be highly challenging, you or your loved one may not be able to effectively live independently. Most people become worried that they might end up moving to a residential or a care home as the condition progresses. However, Perfect Call Healthcare commits to providing you with suitable healthcare professionals trained to meet your complex care requirements, supporting and enabling you to live in your own home.
We provide care for individuals with a variety of needs ranging from;
- Complex Care-Adults
- Home Ventilatory and Respiratory Support
- Acquired Brain and Spinal injury, Rehabilitation
- Learning and Physical Disabilities Support
- Palliative Care
Perfect Call Healthcare Ltd will create a detailed person-centred care plan that will identify all your care needs and outline the support required to effectively deliver the right care for you or your loved one. Our regular assessments and review of the care plan will assist us in ensuring that we adapt to you ever changing needs.
Complex care service is suited for individuals who:
- Are being discharged from a higher level of care and are faced with a long recovery process.
- Have complex care needs and are dependent on life-sustaining technology e.g. ventilators
- Are being discharged from hospital and have significant specialised nursing and clinical needs requiring continual monitoring.
- Have physical or learning disabilities requiring long-term support at home
Please contact Perfect Call Healthcare Ltd at 02393430011 for further details or for a no obligation free assessment to your home. This service can be cost effective, a favourable alternative to moving into a Care Home.
Dementia covers a wide range of different symptoms and generally defines enough to affect daily life. The most common types of dementia include Alzheimer’s and Huntington’s disease.
Our experience in caring for older people and clients with dementia has enabled us to gain expert knowledge and awareness in how to care for people who suffer from Dementia. We understand the complexity of careering for someone with dementia, it can be unpredictable and requires genuine love, patience and an actively creative mind.
| Benefits | What we offer |
| Enjoy the benefits of a meaningful long-term relationship with your carer
Flexibility to get the right amount of care support you need. Stay in the comfort of your home. |
Our services can be used on an as needed basis
Fully set up and managed service Fully trained staff with over 2 years of experience Our most commonly used services is between two to five hours a day. |
Perfect Call Healthcare’s services are rendered both day and nights, understanding that you or your loved one might need assistance during the night too, therefore we have trained professionals that will stay with you in the house through the night to support you with needs as required.
We have two types of night care services which we provide; and these are ‘Waking Nights’ and ‘Sleep over Care’.
| Waking Nights | Sleep Over |
| A waking night service is designed to meet a service user who does not sleep through the night, needs continual attention and cannot be left alone, Overnight Care is a common request at Perfect Call Healthcare.
A night carer will be required to stay awake throughout the night to assist you. |
Sleepover service is when a Care Professional will require a bed and a quiet place to sleep at your house. They will be on duty through the night and will wake up to assist you, should you require it up to three times.
A night carer will wake up immediately if they hear any stirring in the house and can be woken anytime during their shift with a bell or can be called by the client for assistance |
Benefits of Having a Night Carer
- Retain independence and dignity that may not be matched when staying in a care home
- Peace of mind for you and your family knowing someone will be there to assist
- Supports with toilet breaks, mobilising to the bathroom or assistance with medication
- Elderly patient and dementia specialist at anytime
- Use (ad-hoc) after a hospital stay for reassuring presence or in case an illness reoccurs
Live in Care is the complete and holistic alternative to residential care. Many clients find this one-to-one personal care at home service the ideal way to maintain quality of life, dignity and independence. Often when your care and support needs exceed around 7-8 hours a day it may become necessary to have someone present in you whom for the whole day and night to provide necessary support at any given time. Overall, live in care can prove to be very cost effective compared to hourly care visitation.
Our live-in package is a realistic cost-effective alternative to care homes.
| Benefits of Live in care | Tasks Assisted with |
| Live in the comfort of your own home, with a healthcare professional dedicated to support your needs while maintaining continuity and familiarity of routines
|
Cooking and Cleaning
Laundry and Linen Attending Social Events Personal Care (washing and dressing) Attending hospital appointments Assisting with medication Cooking and baking together |